Q. Can I cancel my order and get refund?
A. It is possible If your order has not been shipped. However, we're sorry to inform you that we do not accept cancellations or replacements after we have shipped the package. since we may not be able to process your inquiry. The cancellation of order will be confirmed by 1: 1 inquiry whether cancellation is possible or not. If the cancellation is possible, a cancellation fee of 5% of the item price will be charged. In case of the shipped package has return to our shop and the user wants to cancel the order, please note that we are unable to refund a shipping fee.
Q. There's an error with Amazon Pay, what should i do?
A. Depending on your browser, you may not be able to use Amazon Pay. Please check the Amazon help page here for the target browser information. The supported operating systems for using Amazon Pay are Windows7, Windows10, and Mac OS X v.10.11. For PC : Google Chrome 63 or later, Mozilla Firefox 58 or later, Internet Explorer 11 or later, Microsoft Edge 16 or later For tablet or mobile : Android 7 or later: Google Chrome 64 or later, Apple iOS version 11.3 or later, Chrome Mobile for iOS 65 or later, Apple iOS version 11.2 or later: Safari Mobile 11 or later, Apple Safari 11 or later
Amazon Pay reconfiguration
1) Remove Amazon Pay from "Payment method" from the "Settings" screen of the web version.
2) Save the page once with it removed.
3) Set Amazon Pay as the payment method again and save it (link it with a new card).
4) Proceed to the settlement procedure.